What is Emotional Intelligence

Emotional Intelligence is about leadership’s ability to understand and manage their own emotions. Once leaders and managers understand their own emotions well, they are able to respond to the emotions of others. It is an important skill to have as a leader in social situations as it helps build relationships and achieve success in a professional environment.

Four components of Emotional Intelligence

Emotional Intelligence has four components. Self-awareness is where one reflects on one’s own emotions, strengths, and weaknesses. Self-management gives the ability to manage and regulate those very emotions. When one can manage their own emotions, they are able to recognize and understand other people’s emotions which come is social awareness. Relationship management then gives the ability to build relationships, communicate effectively, and ability to manage conflicts.

How it is important for leadership

Leadership is not just about taking charge of the workforce, it’s about leading effectively to make a significant impact on the success and well-being of not only the company but also the workforce. Although traditional leadership skills such as strategic planning and decision-making are important, emotional intelligence is a new way leaders can make a difference.

How it makes a difference

There are many aspects where Emotional Intelligence helps leaders and managers. Some of them are discussed below. 

  • Better communication

Leaders with emotional intelligence communicate effectively with their team members and other stakeholders. They listen actively, show empathy, and respond appropriately to different situations for better communication.

  • Effective conflict resolution

Conflict management is one of the key issues that leaders and managers face in the workplace. It also helps in managing conflicts in a constructive manner. They listen to different perspectives and find solutions that work for everyone involved.

  • Empathy

Leadership is about understanding and appreciating the feelings and perspectives of others. It is possible when one puts themselves in other people’s shoes, and then they are able to respond accordingly. Empathy helps in building better relationships and leads to productive collaboration.

  • Decision making

Leaders also better understand the emotions of different stakeholders. It gives the ability to make good-judgment decisions. When leaders and managers understand that their decisions have consequences, they make choices that are in the best interest of everyone.

  • Employee engagement

Emotionally intelligent leaders may foster a happy and supportive work atmosphere. They are able to identify and appreciate their team members‘ efforts and create opportunities for growth and development.


For effective leadership, emotional intelligence is essential. As it helps in understanding one’s own emotions, so one is able to recognize and respond to the emotions of others. It helps in developing and maintaining meaningful relationships. Leaders who grasp emotional intelligence communicate effectively, manage problems with resolution, and demonstrate empathy. 

Moreover, they can make better decisions, as it helps create a supportive work environment that fosters employee engagement and productivity. Leaders with social and emotional intelligence are better positioned to succeed personally and professionally in a world where these skills are increasingly valued.

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